Following ITIL Foundation, you can specialize your expertise at the Intermediate ITIL level, which offers two education paths, or streams. The first, ITIL Service Lifecycle, consists of five modules that are ideal for managers or leaders who need to understand how to manage and coordinate the ITIL practice areas. The ITIL v3 Service Lifecycle modules also benefit those who need to provide justification for investing in IT services.
The second stream, ITIL Service Capability, consists of four certifications, or qualifications, that focus on specific phases of the ITIL Service Lifecycle, with emphasis on process activities and their execution and use. If your job role focuses on one area of ITIL or you need detailed, process-level knowledge, the Service Capability modules are for you.
In the ITIL v3 Qualification Scheme, all ITIL v3 Service Lifecycle certifications are worth three credits, and all ITIL v3 Service Capability qualifications are worth four credits.
